Effective January 3rd, 2022, American West Analytical Laboratories (AWAL) is excited to announce a new partnership with Chemtech-Ford Laboratories (CTF). AWAL and CTF are in the process of merging operations. Please be assured that all the amazing customer service you have come to expect will remain in place. All key personnel from AWAL will continue to service AWAL customers.
This partnership will give greater resources to both AWAL and CTF. CTF has many capabilities that AWAL does not currently enjoy, including a greater scope of tests and online access to data and reports. CTF has an extensive courier program that will better allow us to accommodate sample pick-up.
In the coming months, AWAL will be moving to the CTF state-of-the-art facility located in Sandy, Utah, which has been designed to improve data quality and turn-around-times. We recognize that this change of location may be a concern to some, however, please know that we will work with you to ensure that this change in location will cause minimal disruption to our service.
Both CTF and AWAL pride themselves on exceptional quality, turn-around-time, and customer service. This partnership allows both labs to temper expenses and an evaluation is underway to review the pricing of CTF and AWAL to ensure we are giving our customers the best possible pricing. This may even reverse some of the price increases announced by AWAL last December.
We recognize that this merger may cause some concern. Please reach out to AWAL or CTF with any concerns you may have. We would love to meet with you to address any concerns and offer a tour of the facility.
We are excited for this new partnership. If you have any concerns or observations, please feel free to reach out to Jennifer Osborn (firstname.lastname@example.org) or Paul Ellingson (email@example.com).
Please note, as of March 14th sample drop off and bottle pick up will no longer be available at the old AWAL location. All sample drop off and bottle pick up will need to go to the Chemtech building in Sandy at 9632 S 500 W.